customer service and appreciation

Charlottesville Parking Center is committed to providing superior customer service to our clients.

At no additional cost to our customers, we offer towing, jump-starting, tire changing and retrieving keys from locked cars.

CPC provides these services to all customers in need.

Our employees are often the first, and many times the last person, that a downtown customer will interact with. We work to ensure that our customers are appreciated and that our interaction with them is positive and knowledgeable.

People have many options for parking downtown and we work to ensure they continue to use our service in their future visits downtown. In our appreciation efforts, we offer complimentary bottles of water and loaner umbrellas on customer appreciation days.

Customer Information

Closings:  Market St. Garage and Water St. Garage will be closed on Christmas Day and New Year's Day.

Water St. Garage Basement:  The Water St. Garage basement will be closed until further notice due to equipment failure.  All basement parkers are asked to park in the Water St. Garage in the interim.

Water St. Lot:  On January 1, 2015, C.P.C Inc. will lease the Water St. Lot to Woodard Properties. 

Billing:  Monthly parkers have not been billed for November or December 2014.  Monthly parkers will be double-billed one month, but not without adequate notification.